We use analytics cookies to understand how the site is used and improve it. No tracking runs until you allow it. See our Privacy Policy.
Construction & Trades
Insurance for the trade clients trust with every key they own.
Get a quoteIn short
A locksmith in Canada needs commercial general liability with completed operations, cover for customers' keys, vehicles and property in your care, tools and equipment cover for the van and key machines, and commercial auto. Add crime cover or a fidelity bond for employee dishonesty, and professional liability if you design access control or master key systems. In British Columbia, a licensed security business must carry at least $1 million general liability.
Last reviewed
Locksmiths are sued over losses much larger than the job: a burglary after a rekey, a lockout that let the wrong person in, a master key that went missing. Commercial general liability handles injury and damage, but it excludes property in your care and dishonest acts. A locksmith program closes those gaps with care, custody or control cover for vehicles, safes and keys, and commercial crime cover for employee theft from you or your clients.
We build programs around your province and your work. British Columbia licenses locksmith businesses and workers, and requires at least $1 million general liability for a security business licence. Ontario excludes locksmiths from its private security licensing law. We add tools and equipment cover for the van, commercial auto and certificates for property managers. See the construction and contractors guide for the sector view.
A locksmith's work is small and physical: a cylinder, a strike plate, a safe dial. The consequences are not small. A lock you installed fails and the store is burgled. A lockout call lets the wrong person into an apartment. A master key system leaks a key that opens every unit in the building. The claim that follows is about a loss far larger than the job.
That puts locksmiths with the specialty service trades in our construction and contractors sector, but with an exposure closer to the security industry. The program needs commercial general liability for injury and damage, cover for keys and property in your hands, and protection against dishonesty, because clients trust you with access to everything they own. Get it right and you can sign commercial service contracts, pass property manager vetting and keep the van on the road after a theft.
A typical locksmith program has six parts. The gaps tend to sit between the CGL and the crime cover.
| Coverage | What it answers | Points to check |
|---|---|---|
| Commercial general liability (CGL) | You damage a door or frame, or a customer trips over your tools | Completed operations for installed hardware; at least $1,000,000 for a BC security business licence |
| Care, custody or control | Damage to a customer's vehicle, safe or door you are working on, or loss of keys entrusted to you | Standard CGL excludes property in your care; ask for an extension or a bailee form |
| Tools and equipment | Theft of key-cutting machines, programmers, pick sets and blanks from the van | In-vehicle theft conditions and alarm or locked-compartment requirements; see tools and equipment |
| Commercial auto | The service van, often with a mobile workshop fitted | Declare business use and fitted equipment; see commercial auto |
| Crime and fidelity bond | An employee steals from your business, or from a client's premises they accessed through your work | Employee dishonesty, and third-party or client's property cover; see commercial crime |
| Professional liability (E&O) | A master key or access control design fails and the client loses money | Design and consulting services; see professional liability |
Locksmiths who install access control, cameras or alarm panels should also look at cyber cover, since those systems hold credentials and client data.
The scenarios below are hypothetical. They reflect the questions underwriters ask locksmiths, and show why one policy rarely answers all of them.
| Hypothetical scenario | Allegation | Policy that responds |
|---|---|---|
| A store is burgled three weeks after you rekeyed it, with no forced entry | Your work, or a copy of the key, enabled the theft | CGL may respond to property damage; financial loss and key-control allegations may need E&O; employee involvement points to crime cover |
| You open an apartment for someone who is later shown not to live there | You let a stranger in without checking identity, and contents were stolen | Possibly CGL or E&O depending on wording; disputed on both |
| A car's ignition and steering column are damaged while you cut and program a key | Damage to the customer's vehicle in your care | Care, custody or control extension; excluded under a base CGL |
| Your employee copies a master key and later enters a tenant's unit | Theft by your employee from a client | Third-party crime or client's property cover; employee dishonesty is excluded under CGL |
| The van is broken into overnight and the key machine and blanks are stolen | Loss of your own equipment and stock | Tools and equipment; check in-vehicle theft conditions |
| A fire door you rehung fails to latch and a fire spreads | Faulty work contributed to the damage | CGL completed operations |
Documented identity checks on every lockout, signed work orders and a key register are the best evidence you can hand an insurer.
Locksmith regulation is uneven across Canada. Two provinces show how different it can be.
| Province | Rule | Insurance |
|---|---|---|
| British Columbia | Locksmith is listed work under the Security Services Act. A business needs a security business licence to operate a locksmith service, and individuals need a security worker licence. A locksmith can be licensed to work under supervision, which needs no training, or as a full locksmith. A full licence needs a SkilledTradesBC locksmith certificate, an approved apprenticeship, or two years' full-time experience within the past five years under a licensed locksmith. | The business must have an active general liability policy of at least $1 million when it applies or renews, kept in force for the whole licence term, covering all branch offices and showing the business name and coverage dates. |
| Ontario | The Private Security and Investigative Services Act, 2005, which licenses private investigators and security guards, states that it does not apply to locksmiths. Locksmith is a prescribed trade under the Building Opportunities in the Skilled Trades Act, 2021, with a defined scope of practice, but it is not on the list of compulsory trades. | No provincial insurance minimum. Contracts, property managers and municipal requirements drive your limits. |
| Other provinces we serve | Requirements vary. | Check with your province's security licensing office and your municipality before you start, and tell us where you work. |
In Ontario, a certificate of qualification as a locksmith is voluntary, but it is a credential that commercial clients and insurers notice. Some municipalities license trades or businesses separately, so check locally.
A standard CGL excludes damage to property in your care, custody or control, and to the particular part of property you are working on. For most trades that is a narrow gap. For a locksmith it is the job itself: the door you are drilling, the car you are programming, the safe you are opening.
Clients hire a locksmith because they want fewer people to have access, not more. If an employee abuses that access, the CGL will not help, because it excludes dishonest acts. That is the job of crime insurance.
Our post on employee theft and commercial crime coverage explains how the insuring agreements differ.
Property managers, condo corporations, schools and general contractors buy locksmith services on contract. Their contracts usually ask for proof of insurance before you get keys or site access. Keep a current certificate of insurance ready.
In Ontario, most businesses with employees must register with the WSIB within 10 calendar days of hiring their first worker. Whether the WSIB treats your business as construction, which brings mandatory coverage for owners as well, depends on how your work is classified. A shop that rekeys and services locks is not the same as a contractor installing door hardware on new buildings. Ask the WSIB to confirm your classification. If you do construction work for general contractors, expect them to ask for a WSIB clearance certificate before you start.
Your own injury is never a CGL claim. If you are not covered by workers' compensation, consider optional coverage or private disability insurance. A contingent employers' liability extension on the CGL is a low-cost backstop for staff claims that fall outside the board. Our post WSIB is not enough sets out the full stack.
Locksmith liability is usually rated on revenue or payroll, split by type of work. Residential lockouts and rekeys, commercial service contracts, automotive work, safe and vault work, and access control installation each carry different rates. Underwriters adjust for years in business, certification, the number of vans and employees, identity verification practices on lockouts, key control and claims history.
Tools and equipment is priced on the schedule of values, with in-vehicle theft security making a real difference. Crime cover is priced on headcount and the limit. Automotive and safe work, care, custody or control extensions and higher liability limits all add premium. We put the options side by side so you can see what each extension costs before a contract demands it.
Good to know
Sources
This page is general information, not insurance or legal advice. Coverage depends on your policy wording and the insurer. Speak with a licensed broker about your situation.
Locksmith Insurance
Compare 17 insurers, no obligation
Speak with an advisor
A fast, no-obligation quote from Canada's commercial insurance specialists. Real advice, the whole market compared, and someone who picks up the phone.