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Professional Services
Cover for the plan, the products you order and the people working in your clients' spaces.
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An interior designer in Canada needs professional liability (E&O) for errors in plans, specifications and project management, and general liability for injury or damage at client sites. Most also need cover for furniture and finishes bought for clients while in transit, storage and installation. In Ontario, ARIDO requires members serving the public to carry at least $250,000 of E&O. Designers who hire trades take on contractor risk as well.
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Interior designers carry three kinds of risk at once. The advice: a wrong measurement or a specification that fails review. The goods: custom pieces bought with a client's deposit and shipped, stored and installed under your care. And the site: installers and trades working in occupied homes, condo buildings and commercial spaces. In Ontario, ARIDO requires members serving the public to carry errors and omissions insurance. Our professional liability guide explains how that cover works.
We build programs around what you actually do on a project. That means E&O, general liability written for your installs, goods in transit and storage, contents, crime and cyber, with contractor coverage when you hire the trades. The wider picture for advice-based firms is on our business and professional services page.
This page covers residential and commercial interior designers, decorators, kitchen and bath designers, home stagers and design-build studios. The work ranges from paint colours and furniture selection to full commercial fit-outs with permit drawings and a team of trades. The insurance has to follow that range.
The key question is what you actually do on a project. A designer who advises and specifies is a professional services firm, and the general picture for those firms sits on our business and professional services page. A designer who buys goods, hires trades and runs the site is also a contractor, with the exposures that come with it.
| Coverage | What it answers | Notes for designers |
|---|---|---|
| Professional liability (E&O) | A client says your plan, measurement, specification or project management was negligent and cost them money | Required by ARIDO for members serving the public. Claims-made, so keep it continuous |
| Commercial general liability | Injury to others and damage to their property, at client sites, showrooms and your studio | Landlords, condo corporations and commercial clients ask for certificates before installs |
| Goods in transit and installation cover | Furniture, fixtures and finishes you have bought for clients, while shipped, stored or being installed | Often arranged as a floater or through cargo or contents extensions |
| Business contents | Samples, sample libraries, computers and studio fit-out, plus lost income after a fire or flood | Include samples and laptops taken to client homes |
| Commercial crime | Employee theft, and fraud that diverts client deposits or supplier payments | Social engineering cover is usually a separate sublimit |
| Cyber liability | Ransomware, breaches of client files, and spoofed payment requests | Client floor plans, addresses and access codes are sensitive data |
| Commercial auto | Vehicles used to move samples and small deliveries | A personal policy may not respond to regular business deliveries |
In Ontario, the Association of Registered Interior Designers of Ontario (ARIDO) is the professional body. Its Registered Membership page states that registered members have exclusive use of the title "Interior Designer" in Ontario, and lists proof of liability insurance as both an entry criterion and an ongoing requirement.
The detail is in ARIDO's insurance board policy, accepted September 13, 2021. It requires all members carrying out interior design services to the public to be covered by errors and omissions insurance, with a minimum of $250,000. It no longer mandates commercial general liability as a condition of membership. Firm owners, principals and partners who are members report coverage for the whole firm, and members working on contract or freelance must carry and report their own E&O. Exemptions apply to members in the public sector, those designing a private corporation's own premises, members who are unemployed or on inactive status, and non-resident members serving the public in another jurisdiction. Check ARIDO's current policy before you renew, because these rules can change.
Two practical points follow. First, $250,000 is a membership floor, not a recommendation, and commercial clients often ask for more. Second, dropping CGL from the membership rule did not reduce the need for it. Landlords and clients still require it, and it is the policy that responds when someone is hurt on your project.
Designers who are not ARIDO members, and designers outside Ontario, generally face no insurance rule tied to their title. Their minimum is whatever their clients' contracts require. Other provinces have their own associations, so check yours if you are a member.
If your firm prepares drawings for building permits in Ontario, the Building Code may apply directly. Division C, Subsection 3.2.4 requires every person engaged in the business of providing design activities to the public to be registered with the director, subject to listed exemptions. One exemption matters to many residential designers: design activities that relate only to the extension, material alteration or repair of a house. Commercial fit-outs do not fall under it.
A registered designer must carry insurance meeting Subsection 3.6.2. The policy is claims-made, names the registered person, and has minimum limits set by fees billed in the 12 months before the policy is issued.
| Fees billed in the previous 12 months | Per claim | Aggregate |
|---|---|---|
| $100,000 or more | $1,000,000 | $2,000,000 |
| More than $50,000 and less than $100,000 | $500,000 | $1,000,000 |
| $50,000 or less | $250,000 | $500,000 |
The same article limits the deductible to the lesser of $70,000 and 5% of fees, keeps defence costs outside the limit unless the claim limit exceeds $2,000,000, and requires 30 days' notice to the director before cancellation. Newly registered designers use estimated fees for the next 12 months. Confirm with us whether your current E&O wording meets these terms before you renew your registration.
Many studios now hire and pay the trades themselves, or mark up a contractor's work. That changes the risk. When a cabinet installer floods a kitchen or a drywaller damages a condo hallway, the client and the building look to whoever holds the contract, and if that is you, it is your claim.
If design-build is a growing share of your revenue, read our construction and contractors package and our renovation insurance guide. Our post on the contractor's full coverage stack explains what trades carry.
Designers routinely order custom furniture, lighting, millwork and fabric on a client's behalf, often paid for with the client's deposit. Between the order and the install, those goods can be damaged in shipping, lost in a warehouse fire or broken on the way up the stairs. Who carries that loss depends on your terms of sale and when ownership passes, so set it out in your client agreement.
Designers spend time in occupied homes, offices and condo buildings. A client trips over a sample case. A mirror being hung falls and cuts a child. A dolly gouges a lobby floor. These are general liability claims, and in condo buildings and commercial towers the property manager will want your certificate, naming the corporation or landlord, before your installers get a move-in booking.
Watch two gaps. Many CGL wordings limit cover for damage to property in your care, custody or control, such as the client's own furniture you are moving. And damage to the very work you installed is often excluded. Ask how your policy treats both before the first install.
These hypothetical scenarios show which policy responds, not what a claim would cost.
| Scenario | Allegation | Policy that responds |
|---|---|---|
| A custom banquette is built to the wrong dimensions and has to be remade | Measurement error in the shop drawings you approved | E&O |
| A restaurant fit-out opens late because finishes specified were discontinued and substitutes failed fire rating review | Negligent specification caused delay and lost revenue | E&O |
| An installer hired by your studio damages a condo corridor and an elevator cab | Property damage during work you contracted for | CGL written for installation work |
| A truck carrying a client's dining set is in a collision | Physical damage to goods you were responsible for | Goods in transit or installation floater |
| Your bookkeeper receives a spoofed email changing a supplier's bank account and pays a client deposit to a fraudster | Loss of funds through social engineering | Commercial crime with social engineering cover |
Insurers start with what you do. Design and specification only is a lighter professional risk than full project management, and both are lighter than design-build with trades on your payroll or contract.
A design-only studio can often combine E&O, CGL and contents in one small package. Studios that sell product or run trades should expect the CGL to be rated more like a contractor's. Our professional liability guide covers limits and defence costs.
Working with an architect on a project? See our architect insurance guide for how their cover fits with yours, or request a quote.
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This page is general information, not insurance or legal advice. Coverage depends on your policy wording and the insurer. Speak with a licensed broker about your situation.
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