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Professional Services
Insurance for the claim that arrives after closing, and the attic you crawl through first.
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A home inspector in Canada needs professional liability (E&O) for claims that an inspection missed a defect, and commercial general liability for injury or property damage during the inspection. Licensed inspectors in British Columbia and Alberta must carry E&O to a regulated minimum, and BC also requires general liability. Add tools and equipment cover, business use on your vehicle, and cyber cover for client files and reports.
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Home inspectors are sued for what a buyer finds after the keys change hands: a wet basement, a tired roof, an electrical problem behind a wall. Those claims land on professional liability (E&O), usually written claims-made, where the retroactive date and continuous coverage decide whether you are protected. The physical side of the job, on ladders, roofs and in attics, adds general liability for injury and property damage.
We build programs around your province's rules. Alberta and British Columbia require licensed inspectors to carry E&O to a set minimum, and both ban contract clauses that limit your liability or the time to claim. Ontario's Home Inspection Act, 2017 is not yet in force. We add tools and equipment, vehicle and cyber cover, and issue certificates for referral partners. See the wider professional services guide for the sector view.
A home inspection is a visual opinion delivered in a few hours, and the client relies on it to make the largest purchase of their life. When the buyer finds a wet basement, a failing roof or knob-and-tube wiring after closing, the inspection report is the first document they reread. The repair bill becomes a demand letter, and the demand letter names you.
Most of these claims are about financial loss, not injury. That puts them on your professional liability (E&O) policy, not your general liability. Inspectors also face the physical side of the job: ladders, roofs, attics and crawlspaces, where a fall or a damaged ceiling becomes a general liability claim. Home inspection sits inside the wider business and professional services sector, but its claims look more like a contractor's in one respect: they are tied to a physical building.
A typical program has four or five parts. E&O carries most of the risk. The others fill the gaps that E&O excludes.
| Coverage | What it answers | Points to check |
|---|---|---|
| Professional liability (E&O) | A client says the inspection missed or misreported a defect and they lost money | Claims-made trigger, retroactive date, whether defence costs sit inside the limit, exclusions for mould, asbestos and pests |
| Commercial general liability (CGL) | You fall through a ceiling, crack a skylight, flood a basement testing a fixture or injure someone at the property | Limit required by your licence or referral agreements, coverage for work at other people's premises |
| Tools and equipment | Theft or damage to thermal cameras, moisture meters, drones, ladders and laptops | Off-premises and in-vehicle theft, tools and equipment scheduled at replacement cost |
| Commercial auto | Driving between inspections with gear in the vehicle | A personal policy may not cover business use; see commercial auto |
| Cyber and privacy breach | A hacked laptop or cloud account exposes client reports, addresses and payment details | Breach response costs and third-party liability; see cyber insurance |
Inspectors who also offer WETT, radon, mould or septic services should list each one. Specialty services are often rated or excluded separately, and an unlisted service can fall outside the E&O wording.
The scenarios below are hypothetical, but they reflect the patterns underwriters ask about on every home inspector application.
| Hypothetical scenario | Allegation | Policy that responds |
|---|---|---|
| Buyer finds water in the basement in the first spring after closing | The inspector missed signs of past water entry and efflorescence | E&O, subject to the report wording and what was visible on the day |
| Roof replaced two years after purchase | The report said the roof had remaining life | E&O; the defence turns on photos and the report's limitations |
| Inspector steps off an attic joist and through the drywall ceiling | Damage to the seller's home | CGL for the property damage |
| Inspector's ladder slips and strikes the listing agent | Bodily injury to a third party | CGL |
| Mould found behind a finished wall | The inspection should have flagged it | Often excluded or sublimited on E&O; check the wording before you need it |
| Laptop stolen from a vehicle with a year of reports | Client personal information exposed | Cyber for notification; tools and equipment for the laptop |
Our post on CGL vs. professional liability explains why the same visit can produce claims under two different policies.
Whether you need a licence, and how much insurance it demands, depends on where you inspect. The rules below come from the statute, regulation or regulator page listed in our sources.
| Province | Rule | Insurance and contract requirements |
|---|---|---|
| Alberta | Home Inspection Business Regulation, AR 75/2011, under the Consumer Protection Act. A home inspection business needs a licence, and individual inspectors need a home inspector licence and must inspect for a licensed business. | Proof of E&O specific to the home inspection business of at least $1,000,000 per claim and $2,000,000 aggregate for all claims in a one-year period. The business must not operate without it and must notify the Director immediately if it lapses. Contracts and reports must not limit liability or the time to make a claim (s. 22). |
| British Columbia | Licensing administered by Consumer Protection BC. | $1 million professional liability (E&O) and $1 million general liability. Certificates must cover common issues to BC home inspections, including water ingress. Contracts cannot limit your liability, the amount of it, or the time a client has to make a claim. |
| Ontario | The Home Inspection Act, 2017 is not yet in force. It comes into force on a day to be named by proclamation. | When in force, it allows regulations prescribing the types and minimum amounts of insurance licensees must have (s. 75), and requires the written contract to disclose any prescribed insurance (s. 51). Until then, there is no provincial licence or insurance minimum. |
| Other provinces we serve | Requirements vary. | Check with your provincial consumer protection office before you start, and confirm any association or referral requirements. |
A statutory minimum is a floor. A single basement or foundation claim with defence costs can use up a $1 million limit that also has to cover every other claim that year, so many inspectors carry more.
Every inspector should use a signed pre-inspection agreement that defines the scope, lists what is excluded (inaccessible areas, concealed systems, code compliance, environmental testing) and records that the client read it before the inspection. It is the single best piece of evidence in a defence. But what it can do depends on the province.
Home inspectors work alone, at height and in confined spaces, in buildings they have never seen before. That creates two separate exposures.
Injury to others and damage to the property sit on your CGL. A foot through a ceiling, a broken roof tile, a tripped breaker that spoils a freezer or a ladder that falls on a car are all routine CGL claims. Confirm the policy has no exclusion for roof work, since some contractor wordings restrict it.
Injury to you is different. CGL never covers the insured's own injury. If you have employees, workers' compensation rules in your province apply. Sole proprietors are often not covered automatically, so check your provincial board's rules on optional coverage, and consider personal disability insurance arranged outside the commercial program. Drones used for roof inspections raise their own liability and aviation rules, and need to be declared to the insurer.
Much of a home inspector's work comes through real estate agents and brokerages. Some ask for proof of insurance before recommending you, and commercial clients often require a certificate of insurance before you set foot on site.
Home inspector E&O is usually written on a claims-made basis. The policy in force when the claim is first made pays, not the policy in force on the day you inspected. A buyer may discover a defect years after the report, so three settings matter more than the premium.
Our professional liability guide explains retroactive dates, run-off and defence costs in detail.
E&O premiums are driven by the number of inspections a year, gross revenue, the types of property (single family, multi-unit, commercial), the services offered, years in business, training and designations, and prior claims. Specialty services such as mould or radon testing, and commercial inspections, move the rate. So do your contract and reporting practices: a signed pre-inspection agreement, a standard-of-practice report and photo documentation all count with underwriters.
The limit and deductible matter too. Each step up in limit adds premium, so ask for a higher limit to be priced alongside the minimum and compare. CGL for an inspector is usually modest because the work is low-hazard, but roof access and drone use are rated. We compare quotes from the insurers on our panel and show you wording differences, such as mould exclusions, side by side.
Good to know
Sources
This page is general information, not insurance or legal advice. Coverage depends on your policy wording and the insurer. Speak with a licensed broker about your situation.
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